Residential Service Officer Hillside Resource Centre

Key results areas of service delivery 1.0 - Inform manager of any vital issue affecting the well-being of residents / day care users, including the implementation of appropriate records and reports. - To actively encourage residents according to their capacity to participate in all aspects of daily life inside and outside the home. - Act as key worker for a number of residents / day care users. - Assess needs and capacities of residents / customers. - In collaboration with residents, managers and where parents and other family caregivers, prepare individual care plans for residents of key / day care users. - Implement and regularly review these care plans as needed. - Give each user a high level of resident care, which comes with a sensitivity and takes account of each individuals emotional and physical needs. To achieve a maximum possible independence. - Prepare simple foods and drinks for residents as appropriate. - To serve meals and feed residents where necessary and clear tables. - You will be asked to administer medication.

2.0 Light housework - To Make beds and linen change if residents needed. - For machine lock and contaminated clothing. To wash linen and personal clothing or send clothes if necessary. Maintain linen and personal clothing in the correct order, including sewing and ironing. - Keep resident rooms and furniture in order, including en-suites. Help keep the house clean. 3.0 Users of the Service of Transport - To drive clients / residents safely to and from the Resource Centre, using the departmental vehicle. - To escort / supervise clients / residents during the journey between home and the Resource Centre. - To receive and transmit messages to their loved ones and caregivers regarding medication or personal care to others accurately. 4.0 Personal contribution - to be engaged in personal development and training as requested. - To attend and participate in staff meetings. - To assist with social activities and outings.