We are looking for a smart, detail-oriented, process-savvy technical writer to create a crisp and complete internal manual user of the application of the IRC for International Programs Department (IPD) and time system monitoring effort. He / she will work closely with a cross section of users and business owners within the IPD of the IRC, IT and finance departments to document the process of the existing system and create a user manual and associated training materials and information for all users and administrators. The technical writer will prepare a regular basis (at least weekly) status reports, and work closely with the assistant vice president of international programs on the maturity of project management and deliverables.
Responsibilities: become familiar with the IRC to measure time and effort tracking system, end users, prospects senior administrator, payroll system and the existing review manual application to identify gaps, areas improvement, and appropriate ancillary educational materials and information for better use of applications support and training work closely with the Senior Budget IPD (system administrator); Technical Program Managers Unit; users select employees, staff payroll and staff understand the use of applications and underlying business processes, develop a work plan of the project, including the schedule and detailed list of tasks based on the clear benefit (see below) and create improved internal manual user of the application and all supporting documents instructive and informative
Requirements: 5 + years experience in writing technical documentation for complex software applications and business skills analysis process proven track record of extracting information from subject matter experts and technical system specifications and translate this information to various end users Demonstrated ability to establish clear and convincing application user manuals or internal application document processes Experience working as an independent contractor Ability to work independently and meet deadlines in a fast paced, attention details of the environment (without losing the sense of humor) Top-notch writing, editing, and presentation skills quick learner, creative problem solver
Location : New York